FRS Recruitment
Employment Type
Not disclosed
FRS Recruitment logo


Permanent Contract Monday-Friday 9:00-5:00 (2 days in the office, 3 days working at home)

This is an entry level role with great opportunities for career progression and further education.

Maybe you have recently graduated and are now looking for a global company where you can start your career? Or you might be looking for a change in sector and an opportunity to learn new skills and progress?

Our client is a market leader in providing claims handling services, assistance services and speciality risk products. They are looking for an enthusiastic, motivated, team driven individual to join their travel claims department as a claims administrator.

* Review Reimbursement and Medical Claim reserves ensuring accurate reserves are maintained

* Issue follow-up letters to policyholders on claims

* Log post on operating system

* Completing overflow call backs in a timely manner

* Registration of new claims, capturing all relevant claims information

* Registration of Outpatient Medical Claims

* Ensure all claim payments are processed

* Completing all administrative and filing duties

* Positively contribute to the team’s effectiveness, continuous improvement and overall success

* Successful candidate must be willing to achieve or working towards APA qualification
* Commitment to continuous learning
* Resilience and empathy
* Ability to use their own initiative and make good decision when under pressure in the best interests of both the customer and business
* Excellent written and verbal communication skills
* Good planning and organisation skills in order to meet timescales
* Good numerical skills and literacy skills including Microsoft Office suite
* Technical knowledge of typical travel insurance products a distinct advantage

* Service days
* Time and attendance quarterly rewards
* APA / CIP training
* Free Motor Rescue and European Travel Insurance
* Health insurance discount
* 20% discount on all other travel insurance outside Europe
* Sports & social club
* City centre office location, handy for public transport
* Bike to work scheme
* Travel Pass
* Opportunity to work with a global company based in over 35 countries