Clinical Manager Jigsaw Dublin South West

Jigsaw – The National Centre for Youth Mental Health
Employment Type
Not disclosed
Jigsaw – The National Centre for Youth Mental Health logo


The role of Clinical Manager is suited to experienced clinical/counselling/educational psychologists, social workers, mental health nurses, psychotherapists and occupational therapists. The successful candidate will join the existing Clinical Manager in overseeing clinical practice and governance across Jigsaw Dublin Southwest in recognition of the large size of the service and team. The Clinical Manager acts as mental health lead for the service, providing clinical leadership across the therapeutic service and as well as other aspects of the service such as youth mental health promotion. The Clinical Manager is responsible for clinical governance and acts as a clinical lead for the transdisciplinary Jigsaw team which works with young people experiencing mild to moderate mental health difficulties. The Clinical Managers and Service Manager will work closely together to ensure the safe and effective delivery of the Jigsaw service.

This is a full-time, permanent role, based in Jigsaw Dublin South West


We are Jigsaw, the National Centre for Youth Mental Health. Formerly known as Headstrong, we were established in 2006 and to this day, we remain committed to leading a nationwide transformation in the area of youth mental health. By joining the Jigsaw Team, you will help us to create an Ireland where every young person’s mental health is valued and supported.

In Jigsaw we believe in intervening early with mental health difficulties, offering a therapeutic service to young people at primary care level. Our network of Jigsaw services provide young people aged 12-25 with a place, or a digital space, they can visit for free and receive confidential support from mental health professionals. In addition to the provision of a brief therapeutic service, we also advocate for a holistic and integrated view of the individual person which is inextricable from the contexts of their lives. To that end we aim to better inform, support, educate and empower communities, enabling a better understanding of our collective responsibility in supporting young people’s mental health. Our youth mental health promotion work seeks to enhance community engagement and increase knowledge and understanding in relation to youth mental health.

Youth voice is also central to our work in Jigsaw. We believe that service user engagement and wider youth participation is about involving young people, listening to them and giving them a voice in how our services and supports are planned, designed, implemented and evaluated.


Working in collaboration with the other Clinical Manager and the Service Manager, the Clinical Manager provides clinical and mental health leadership across the Jigsaw service, including:

  • Overseeing the implementation of clinical policies and procedures in delivering a safe, high quality and effective clinical service. This includes the development and monitoring of local clinical systems and processes from receipt of referral and initial assessment to delivery of evidence informed interventions and routine outcome measurement.
  • Identifying and monitoring risk in relation to the clinical service and ensure that risk management strategies are implemented and reviewed as needed.
  • Establishing and maintaining referral pathways with other health and social care service providers to facilitate seamless transitions for young people in and out of Jigsaw.
  • Providing clinical supervision, and line management where appropriate, to Jigsaw Clinicians/Senior Jigsaw Clinicians.
  • Overseeing the input and management of data related to direct therapeutic supports on the Jigsaw Data System, including regular audits of case notes.
  • Contributing to therapeutic service delivery by holding a small caseload.
  • Ensuring that all mental health related activities in the Jigsaw service are safe and of high quality, including youth mental health promotion, community activities and youth voice and engagement activities.
  • Ongoing evaluation and improvement of performance including achievement of achieve Key Performance Indicators and targets in line with national standards.
  • Supporting the professional development of the Jigsaw team, including contributing to the performance reviews of Jigsaw staff members.
  • Ensuring that all Youth Advisory Panel related activities are safe, on message and appropriate, from a mental health perspective.
  • Contributing to and participating in evaluation of the Jigsaw model.
  • Playing a lead role in the integration of Jigsaw with existing policies, strategies and structures that are relevant to mental health and/or young people.
  • Fulfilling obligations as per The Children First Act 2015, acting as Designated Liaison Person for the Jigsaw service and overseeing the implementation of Jigsaw’s Child Protection and Welfare Policy.
  • To comply with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR).
  • Participating in ongoing professional development including clinical supervision, line management, Jigsaw Learning Networks and relevant training opportunities.
  • Contributing to the development of the Jigsaw model as a clinical lead within the Jigsaw network.
  • Preparing reports to meet the requirements of Jigsaw internal governance structures.
  • Actively participating in local team meetings and other Jigsaw meetings as required.
  • Demonstrating flexibility and a willingness to work one late evening per week.
  • Undertaking any other duties as determined by Jigsaw.


Essential Criteria:

Qualifications & Registration – It is essential that you meet one of the below:

  • Doctorate or equivalent in clinical/counselling/educational psychology. Qualifications obtained overseas must be validated by the Department of Health at the time of application.
  • Mental Health Nurse registered with An Bord Altranais.
  • Social Worker registered with CORU.
  • Occupational Therapist registered with CORU.
  • Psychotherapist accredited by the Irish Council for Psychotherapy(ICP), the Irish Association for Counselling and Psychotherapy (IACP), The National Association for Professional Counselling & Psychotherapy (NAPCP) or the Association of Professional Counsellors and Psychotherapists (APCP).


  • A minimum of five years’ full time or equivalent experience working in a mental health service / setting.
  • Experience of core clinical mental health skills; assessment (including risk assessment), formulation, evidence informed therapeutic intervention and evaluation.

Desirable Criteria:

  • Experience of providing clinical supervision to qualified staff.
  • Experience of staff management, including performance management.
  • Passion for working with young people within the Jigsaw Model.
  • In depth understanding of the factors which contribute to the development and experience of mental health difficulties in young people.
  • Knowledge and experience of applying evidence informed practice with young people in a clinical setting.
  • Commitment to reflective practice in order to facilitate personal and team learning, professional development and service improvement.
  • Experience of working with a broad cross section of staff and professionals, across agencies.
  • Familiarity with Children First: National Guidance for the Protection and Welfare of Children (2017)
  • Knowledge of the mental health service system.
  • Well developed communication and interpersonal skills.
  • Strong organisational and time management skills.
  • Proficient level of digital literacy. Competent in MS office, Office 365, Microsoft Teams, Zoom, SharePoint.
  • Full, clean driving licence and access to a car.

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €62,000 – €85,000.

Jigsaw operates the following benefits for its employee’s

  • Defined contribution pension scheme.
  • Annual leave 25 days, exclusive of public holidays and 1.5 company days.
  • Comprehensive clinical CPD programme.
  • Financial support for further education.

Please note

  • The closing date for applications is 5pm Monday 25th July 2022. First round interviews are expected to take place on the 3rd August 2022.
  • Application is by online application form only & CVs will not be accepted. Please complete all fields of the application form. Incomplete application forms will not be considered.
  • Jigsaw is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact
  • Your base site will be within our allocated service hubs, however due to the ongoing coronavirus pandemic, we’re evolving our working practices to ensure we keep you and our teams safe. This will involve new ways of working using online platforms such as Zoom and MS Teams to conduct your duties and responsibilities. At various times during the course of your employment, there may be a requirement to spend some of your time working from home. This will be discussed and communicated with all staff as required, in a timely way. Jigsaw has clear protocols in place to support office working and working from home and has evolved its work practices to ensure you can complete your role safely and securely.
  • The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
  • Social work & Occupational Therapy applicants must be registered with CORU and mental health nurses with An Bord Altranais.
  • Psychologists who gained their qualification/s outside of the Republic of Ireland, must provide evidence at the time of application that their qualification/s have been validated by the Irish Department of Health.
  • As Jigsaw is a regional organisation, this role may require access to a car and the post may require travel for work and a willingness to work occasional evenings and weekends, as required.
  • All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.
  • All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates