Heath Authority reporting specialst

Recruiter
Kenny Whelan
Employment Type
Contract
Salary
€48,000 - €65,000 per annum
Kenny Whelan logo

Kenny-Whelan (A specialist division of the CPL group) are hiring EU MDR Quality specialists to support J&J Depuy in Ringaskiddy

Hybrid role, can be fully REMOTE BASED within Ireland if you meet full experience requirements

Contact Jenn Dinan on and email 

EU MDR Health Authority Reporting Associate /

Customer Specialist-Quality

JOB PURPOSE:

Customer Quality member responsible for completing Post Market Regulatory Affairs activities associated with complaint handling and MDR submissions. These activities include the submission of Health Authority Reports and responding to Health Authority Inquiries. This individual is familiar with the regulations and standards for Medical Device Reporting.

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ORGANISATION INTERFACES:

The Customer Quality Regulatory Specialist works collaboratively with Quality, Engineering, Manufacturing, Product Development, Regulatory Affairs and other functional experts internally. Externally, the role interfaces with Notified Bodies, International Regulatory Authorities, Health Ministries, Surgeon’s, and Patients.

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MAIN DUTIES & RESPONSIBILITIES:

PRINCIPLE ACCOUNTABILITIES:

Role requirements:

• Submission of initial and final vigilance reports in accordance with EU MDR regulation ( EU 2017/745) Article 87.

• Co-ordinating timely responses to competent authorities and health ministry’s regarding product performance.

• Co-ordinating responses to product performance enquiries from surgeons, patients and health care providers.

• Support litigation cases and co-ordinate the provision of performance data to DePuy legal teams

• Partner with DePuy manufacturing sites and design centres to obtain product performance summaries and data.

• Undertake product performance reviews using available data analysis tools to respond to enquiries.

• Escalate product performance concerns through the established processes

• Participate in product risk assessments providing input in order to evaluate patient risk as required

• Representing DePuy, Ethicon, CSS and EES, be pro-active in shaping and influencing regulatory environment working with Healthcare Industry body groups and Forums (ABHI, Eucomed etc).

• Attend meetings with health care regulators as required.

• Perform all other work-related duties

• Continuous Improvement Focus

• Additional activities as deemed appropriate by the Complaints Manager.

TO ADHERE TO THE COMPANY’S PROCEDURES AS DETAILED IN THE SOP MANUAL

KEY COMPETENCIES REQUIRED:

• Self driven and ability to work independently

• Conversant with statistical and data analysis techniques

• Excellent organisational and project management skills, ability to effectively manage multiple enquiries and projects

• Ability to interpret and analyze information coming from multiple global sources and multidisciplinary personnel

• Excellent problem solving skills

• Strong collaboration and influencing skills – both internally and externally

• Excellent communication skills – both verbal and written

• Continuous Improvement Focus

• Ability to travel up to 10%

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PRIMARY LOCATION:

• Cork, Ireland

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QUALIFICATIONS & EXPERIENCE

ESSENTIAL:

• A minimum of a Bachelor’s Degree is required.

• Regulatory/Quality Systems experience

• 3+ years Medical Devices Industries experience

• Broad experience and knowledge of world-wide quality system regulations (e.g. FDA 803, 820; ISO 13485, ISO 14971) with a working knowledge of international Health Authority reporting requirements

• Demonstrated proficiency conducting investigations and implementing corrective and preventive actions

• Ability to work in a cross-functional and matrix environment.

• Actively participates in cross-functional team meetings.

• Requires organizational and critical thinking skills.

• Ability to prioritize and multi task.

• Demonstrates ability to respond to the urgent needs of the team, with proven track record of meeting deadline.

• Problem solving

• Strong verbal and written communication skills

• Knowledge of basic medical terminology.

• Proficient in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint).

• Ability to interface with technical and non-technical personnel at all organization levels.

DESIRABLE:

• Master Degree in medical or bio-engineering field

• Conversant with statistical and data analysis techniques

• Project Management experience

• RAC or ASQ certifications a plus

All applications will be treated with the strictest of confidence

Contact Jenn Dinan on and email