Programme Manager

Expleo Group
Employment Type
Not disclosed
Expleo Group logo


You will be responsible for the end-to-end delivery of projects in the transport insdustry focusing on ticketing. You will independently own delivery of programmes and manage multi-disciplinary teams. You will work closely with clients to develop an understanding of their business strategy, ensuring that the programme infrastructure is managed to provide agreed levels of service.

  • Responsible for the project management services within complex, significant and high risk programmes as defined and sold to high profile and strategic clients
  • Monitor and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders
  • Actively hires, develops and retains the best talent within their specialism
  • Deliver extensible, on-time solutions and contribute to the development of high-performance teams through continuous process improvement and mentorship
  • Build long-term, strategic relationships with senior stakeholders and maintain strong understanding of the clients’ industry and business
  • Set the direction and lead in the introduction and use of techniques, methodologies and tools, to match overall business requirements (both current and future).
  • Specialist in strategic consultancy, covering new and/or specialised offerings, assisting clients in the formation of IT and project strategies, and acting to ensure that they are offered services aligned to these strategies
  • Actively monitor emerging technologies and market trends, identifies process improvements, and contribute to project management standards and definition of best practice at the programme level.
  • Facilitate scoping and business priority setting for large or complex programme changes, obtaining formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus able to establish a base-line on which delivery of a solution can commence
  • Partnering and aligning with the core team members including sales, operations, information technology and technical leads to facilitate the identified solution
  • Assists sales with pre-sales activity. Reviews new business proposals and provides advice on compliance issues


  • Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
  • One or more industry certifications e.g. Prince 2, PMP etc.


  • Excellent client management skills
  • Excellent people management skills – introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
  • Excellent communication and presentation skills, with experience in initiating open and candid relationships with people at all levels
  • Team work and emotional intelligence
  • Good self-management – continuous performance is both an objective and a mind-set
  • Has an innovative approach – a bold thinker and doer, matching creativity with vigilance


  • Have at least seven years recent satisfactory experience of project management work, including 3 years in the management of people and projects
  • Have at least 5 years recent satisfactory experience in the delivery of Ticketing Technology procurements and/or Ticketing implementation projects
  • Possess a high standard of technical training and experience.
  • Advanced level of general overall programme management expertise with a strong background in managing programmes whilst providing leadership to teams
  • Experience in negotiating with internal and external stakeholders to advance the interests of the organisation and developing strategies and action plans that reflect an in-depth understanding and assessment of client issues
  • Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.
  • Evidence of in-depth application/technology and domain knowledge and viewed as an expert in multiple areas.
  • Strong knowledge of emerging technologies and market trends and able to assess impact on business strategies, benefits and risks.
  • Extensive experience with all stages of the product development lifecycle (concept to launch).
  • Experience in hiring, developing and retaining the best talent.


  • Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy – enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
  • Always working as one team, our people are not afraid to think big and challenge the status quo

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

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