Quality Technician

Recruiter
Sanmina
Employment Type
Temporary
Salary
Not disclosed
Sanmina logo

JOB TITLE:   Quality Technician

DEPARTMENT:   Quality Department

REPORTING TO:   Quality Operations Lead

DIRECT REPORTS:   N/A

OBJECTIVES OF POSITION:

  • To ensure customer satisfaction by monitoring, controlling and improving all related customer processes. Customer interface for Quality metrics and improvement initiatives. 

RESPONSIBILITIES:

  • Support quality process definition, set up, verification and improvement
  • Customer Quality improvement
    • Data collection, analyzing and reporting
    • Customer complaints and improvement processes
    • Pareto and trend analysis
    • First Article Inspections and Reporting
    • RMA, review, approval analysis and improvement
  • Customer Interface on Quality Issues
  • Conducting Audits to ensure conformance and effectiveness of the Quality System
  • Feedback and improvement on Customer ‘Supplier Quality Issues’
  • Prepare for and attend daily engagement process meetings
  • Identify improvements through Quality review and meetings on Quality, Yield, flow, documentation, control etc
  • Escalation of Quality Issues where necessary

Quality: 

  •   Assure ongoing compliance with quality and industry regulatory requirements.

Health & Safety:

  •     Ensure compliance with Health & Safety Legislation and Regulations.

MEASUREMENTS:

  • Yields at Key Process Steps (ICT, Functional Test, Final Test, OBA)
  • RMA (%Failure & Costs)
  • Customer Satisfaction Index (CNN, CSI etc)
  • Customer Return % and cost
  • Scrap % and Cost
  • Outgoing Inspection DPM & Customer Incoming Quality Levels

PERSONNEL SPECIFICATIONS

ESSENTIAL:

  • Minimum NFQ Level 6 Certificate / Diploma in Science or Engineering, or sufficient job related experience
  • Sound understanding and utilization of Problem Solving Techniques
  • Proficient in the use of MS Word, Excel and PowerPoint
  • Good communications and influencing skills
  • Ability to write standard operating procedures and training documents

DESIRABLE: 

  • Experience in a similar Quality Engineering role in the electronics manufacturing industry
  • Experience in working within a Medical Device Manufacturing Environment
  • Six sigma Green or Black Belt certified
  • Experience in New Product Introduction Processes