Sales Rep

Mapfre Assistance Agency Ireland
Employment Type
Not disclosed
Mapfre Assistance Agency Ireland logo

MAPFRE ASSISTANCE has seen significant growth in recent years to become a market leader in travel insurance, car

breakdown assistance, car warranty and home emergency assistance. We work with Ireland’s largest insurers, brokers

and motor dealers, delivering a suite of innovative insurance solutions backed up by world-class service standards.

We’re looking for enthusiastic Sales Representative who will thrive in a fast-paced, customer-focused telesales

environment. Reporting to the Sales Team Leader, you will handle high-volume inbound sales enquiries, to achieve and

exceed sales and service delivery targets on our Insurance Sales Team.

What you’ll do:

• Handle customer sales enquiries received via multiple channels (call / web chat / email etc.)

• Understand and engage with customers to drive sales conversions and meet and exceed agreed KPIs

• Analyse your sales performance trends and other metrics to understand your achievements as well as areas for


• Communicate appropriately and effectively in order to ensure transparency and deliver market-leading customer


• Work as part of a dynamic and evolving team, supporting your colleagues in sales to achieve individual and business


• Represent us in a professional and courteous manner at all times

This list is not exhaustive, other duties may be required and asked of the individual as necessary

What we’re looking for:

• Sales experience

• A target driven and ambitious candidate who wants to succeed and build a career with us

• An enthusiastic and passionate individual who is eager to get know and support their team

• Previous experience in a telesales role is a distinct advantage

• APA or CIP qualification also a distinct advantage. At minimum the successful candidate must be prepared to

undertake and pass the APA exams upon appointment

Some of what we offer:

• Competitive salary and benefits

• Commissions

• Professional development funding

• Significant and wide-ranging career progression opportunities

• City centre location

• Bike to Work Scheme

• Employee Assistance Program

• VHI Healthcare discount

• Service days

• Sickness benefits