Sales & Service Co-ordinator

Recruiter
FRS Recruitment
Employment Type
Permanent
Salary
Not disclosed
FRS Recruitment logo

Sales & Service Coordinator

Capital Equipment/Machinery

Dublin 20

Sales & Service Coordinator

  • Collaborate with Service and Sales personnel and record all leads and requests for any service contract quotations/opportunities for all our company products
  • Manage and maintain the Service Contract Quotation tool
  • Create maintenance/service plans  for all products and document costs 
  • Set up signed contracts in  Dealer Management System and ensure that all terms and renewal dates are accurate
  • Take responsibility for the Activation and De-Activation Equipment Monitoring Systems Generate reports and all other administrative work related to connected fleet services 
  • Follow up on Service Contract Condition reports  and generate sales quotations for any additional repairs 
  • Respond to all customer queries related to services in conjunction with Product specialists 
  • Produce Monthly reports and KPIs related to all products which have a service arrangement in place –for example – Service due reports/Renewal dates/machine population penetration

Key Skills Required

  • Technical Administrative background preferred
  • IT Skills preferred exposure to a dealer management system, fleet management system and comfortable with Excel
  • Service Adviser in Plant / Agricultural / Truck / LGV or lease rental or hire business
  • Tech support or Field service support background at a distributer, who maintains mechanical capital equipment

Sales & Service Coordinator