Sales Support Executive

Employment Type
€35,000 per annum
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Sales Support Executive – IFSC – Permanent

The Company:

Osborne are delighted to be working with a leading print and essential marketing/promotion services partner in Ireland.
This client employs over 100 staff across 16 Centres in Ireland. They are passionate about helping companies promote their brand in a creative, modern and innovative way, enabling them to grow their business. Working with Irish SME’s, multinational companies and large corporate organisations, they provide a range of products and services across Print, Design, Promotional Products, Signage and Digital Solutions. Winners of multiple Irish Franchise awards, including Service Franchise of the Year on three separate occasions. 

The Role:

The Sales Support Executive will have a passion for engaging with customers, with the ability to bring energy and enthusiasm to a fast-paced environment. The role is best suited to an individual who is adaptable, motivated and driven to execute tasks/objectives/sales targets, while working closely with the respective sales team and wider team to ensure quotes are issued and orders processed in a timely manner.
In this role, the Sales Support Executive will lead from the front and take responsibility for the successful and timely execution of all requirements needed to provide the highest level of service [at all levels of customer engagement] and in parallel execute business objectives/KPI’s, with the goal of driving sales growth. 

Key Responsibilities: 

  • Creating customer quotes and follow-up, based on customer needs [with a high attention to detail, conversion and client satisfaction]. All activity to be logged in CRM and Business Management system. 
  • Ensure project deliverables are met by closely monitoring/liaising with production team and suppliers.
  • Drive long term growth by building strong relationships with team and customers.
  • Place a high priority on delivering quality results, go above and beyond client expectations.
  • Carryout other tasks as required by management [including social media platform focus].

Key Attributes:

  • It is a must that the individual is highly organised with the ability to manage multiple activities simultaneously to accomplish goals, establishes efficient work procedures to meet objectives and be skilled in prioritising and meeting deadlines. A problem solver, who can address issues in a professional manner.
  • A person with a hard-working ethos who is flexible, maintains effectiveness by adjusting behaviour, work routines, and habits to meet a goal and/or changing circumstances.
  • A positive, can-do attitude and dedicated to going above and beyond. A Sales Professional.

Key Requirements: 

  • Experience in estimation [quoting] and the Print industry [Design, Promotional Products, Signage, Events, Marketing materials] is an advantage but not essential.
  • At least two years’ experience in a similar role [B2B], with track record of delivering results.
  • Strong relationship building with a high degree of responsiveness, and integrity. Excellent team, negotiation, influencing and sales closing skills are essential in the role, including professional persistence. Excellent communication skills, professional phone manner and customer focus are essential.
  • Proficient in the use of Microsoft Office suites, Data extraction and ability to run reports as required.
  • A strong educational background, fluent in English and a clean driving license. 

Remuneration: Salary €35,000 [based on experience].

For more information please apply through the link provided for the attention of Olivia Adams 
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search