Senior Group Risk Administrator

Willis Towers Watson
Employment Type
Not disclosed
Willis Towers Watson logo

High-performing institutions cultivate and grow talent, carefully balancing costs and rewards.  From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics, and software, unearthing new ways to motivate people, foster wellbeing and implement solutions that work.

The Health and Benefits practice is responsible for advising Willis Towers Watson clients on all aspects of managing the health and wellbeing of their workforce.  Advising on and implementing health insurance, group risk benefits and other health and wellbeing related insurances are a key aspect of this service.

The team deals with all aspects of group insurance, from renewals, claims and underwriting to broking and benefit design projects.  In addition to death in service, income protection and private medical insurance, the team cover all other health related products and services such as dental and optical cover, health cash plans, various voluntary and flexible benefits.

The Role 

We are seeking to appoint a Senior Health & Benefits Administrator within the Willis Towers Watson Health & Benefits team (remote working will apply)

Responsibilities and activities will include:

  • Group Risk Benefits Administrator – Independently manages an agreed portfolio of clients and can independently process the following tasks (end to end):
  • Managing a portfolio of group corporate clients in relation to their Death in Service & Income Protection benefits
  • Liaising with life assurance companies, clients, consultants and third parties
  • Processing life assurance and income protection annual renewals from pre-renewal to issuing final renewal stages
  • Liaise with the WTW pensions administrator where required when processing scheme renewals / member claims
  • Managing the CRM and workflow systems (Benefits Engine)
  • Ensure that the Risk Renewal Process on the workflow system is kept up to date
  • Managing the underwriting process on a scheme and individual level from start to end
  • Processing death claims and income protection claims
  • Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes
  • Managing client correspondence (In and Out)
  • Manage confidential information
  • Adhering to all data protection requirements
  • Attend client meetings / conference calls as required

The Requirements

  • QFA Qualified or progression towards same
  • Industry experience preferable
  • Excellent PC skills – Microsoft Packages
  • Ability to prioritise and work under time pressures
  • Excellent attention to detail required

Equal Opportunity Employer

Hybrid working