Telesales Executive

Exertis Ireland
Employment Type
Not disclosed
Exertis Ireland logo

Company Profile:

Exertis is the industry-leading distributor of technology products and specialist services in Ireland serving the reseller, retailer and telco channels.

As part of DCC Technology, Exertis Ireland sits in one of four divisions within DCC plc, a FTSE 100 company. We are a global distributor of consumer, business and enterprise products supported by a range of managed services.

We are committed to exceeding expectations through best-in-class customer service and have 30 years of successful relationships to prove it. Our scale and knowledge, combined with our experience across the technology sector, enables us to continue to innovate and deliver market leading services for our partners.

We are committed to exceeding expectations through best in class customer service and have 30 years of successful relationships to prove it. Our scale and knowledge, combined with our experience across the technology sector, enables us to continue to innovate and deliver market leading services for our partners.

Role Profile:

Reporting to the Sales Manager, we are looking for an enthusiastic Sales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Key Responsibilities:

  • Contact existing customers to inform them about our range of product and value add services
  • Ask questions to understand customer requirements and close sales
  • Keep a record of all prospects and submit Outlooks to the sales manager
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Knowledge, Skills and Experience:

  • Proven experience as sales executive or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Excellent computer literacy with an advanced working knowledge of Microsoft Office, with strong emphasis on Excel as a must
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.