TeleSales Team Manager – internal team. Online Training Company. Dublin 2.

Firstaff Personnel Consultants Ltd
Employment Type
€60,000 - €70,000 per annum
Firstaff Personnel Consultants Ltd logo

Telephone Sales Team Manager – new role

Salary: €70-75,000 package ( 40-45K pa + generous bonus scheme.
Competitive annual leave entitlement increasing with service
Additional day off for your Birthday
Opportunity to be part of a growing organisation in an exciting sector.

Location: Dublin 2 

Our client, a provider of online training and education to a global audience is seeking to hire an experienced Sales Team Manager to lead, motivate and inspire a newly formed team of Sales Consultants. The main focus of the role will be to ensure the team are successfully achieving their targets and therefore increasing our student enrolments.

Required Skills/Experience:

  • A proven track records in leading an inside sales team within a consultative, strategic sales process.
  • A manager who is systematic and methodical in thought process and work approach.
  • A determined attitude to hitting and exceeding targets.
  • Great organisation and time management skills which you can impart on others.
  • A creative and consultative mentality.
  • Enthusiastic and motivated with a ‘can do’ attitude.
  • A hands-on approach to change management and a lead-by-example attitude when implementing processes
  • Ability to manage staff effectively.
  • A passion or interest in online education and/or tech is desirable but not essential.

The Role:

  • To inspire and motivate a team of inside consultative sales professionals through an agreed set of metrics to develop greater sales capability.
  • Reach and exceed all sales targets and business KPI’s.
  • Support and manage the CRM; monitor reports, extract actionable data, measure conversation rates across leads and opportunities.
  • Forecasting and reporting on team and individual sales performance.
  • Monitor team call recordings to ensure compliance to FCA regulations.
  • Conduct regular team training sessions to share best practice and recommend improvements to the sales process to maximise sales.
  • Support with the recruitment and training of new consultants within the team.
  • Support the Head of Sales to create and improve internal processes to improve productivity.
  • Collaborating with various internal departments to strengthen the sales proposition.